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Providing Feedback
We've implemented a visual feedback tool called https://www.userback.io/ that allows anyone to report bugs or issues straight from the webpage. This is a much more efficient way of providing feedback for the user and also a more practical way of obtaining the much needed technical information for developers.
1) On the bottom left hand side, there is a "Feedback" button.
2) After clicking on it, a modal will appear with three choices. In this example, we will choose "Report a bug".
3) You can fill in your email (not mandatory), add a title, and describe the bug.
4) The best part is, you can even take a screenshot or video of the issue and upload it right there and then! After you are done filling everything out, you can easily submit your form and boom! Done. Your feedback is much appreciated 🤝
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